Enterprise IT & Photocopier AMC Contracts
SLA-driven maintenance plans designed to keep government boards, banks, and corporate offices functional.
Flexible AMC Plans to Fit Your Infrastructure
Select a contract tier matching your system inventory count and response SLA requirements. Custom configurations are available for institutions with 100+ systems.
Basic Plan
Best suited for small office spaces and local startups looking for basic hardware maintenance and emergency troubleshoot.
- Covers up to 10 Systems/Printers
- Quarterly preventive maintenance visits
- Onsite technician response within 24-48 hours
- Basic software and OS troubleshooting
- Email & Phone diagnostics support
- Standby systems excluded
Standard Plan
Recommended for mid-sized corporate offices, schools, and banks requiring regular inspections and rapid onsite technical help.
- Covers up to 30 Systems/Printers
- Monthly preventive maintenance & checkups
- Guaranteed onsite dispatch within 4-6 hours
- Network troubleshooting & firewall setup
- Printer toner refilling & cartridge replacement
- Standby computers provided during repairs
Enterprise Plan
High-volume coverage for government departments, large corporate headquarters, and hospitals needing strict SLA compliance.
- Unlimited Systems, Printers & Copiers
- Bi-weekly checkups + 24/7 priority booking
- Ultra-fast response: Guaranteed within 2 hours
- Full peripheral, server & networking AMC
- Standby printers & workstations included
- Dedicated technical coordinator assigned
Detailed Plan Feature Comparison
Cross-reference our contract features to find the best fit for your organizational guidelines.
| AMC Feature Details | Basic Plan | Standard Plan | Enterprise Plan |
|---|---|---|---|
| Desktop & Laptop Maintenance | |||
| OS & Essential Software Installs | |||
| Emergency Callout Support | Up to 5/month | Unlimited | Unlimited |
| Onsite Technician Response SLA | 24-48 Hours | 4-6 Hours | Within 2 Hours |
| Preventive Maintenance Audits | Quarterly | Monthly | Bi-Weekly |
| Printer & Copier AMC Coverage | Basic Repair Only | Full Repair & Cleaning | Full Spares, Fusers & Rollers |
| Standby Hardware Replacement | - | ||
| Dedicated Site Engineer Option | - | - |
Maintain Peak Workplace Efficiency & Eliminate Downtime
Computers, printers, and photocopiers are the backbone of any workplace. An AMC contract with Prayas Infotech ensures you have professional technicians on-call, preventing expensive emergencies and administrative overheads.
Zero Downtime Operations
Our technicians run diagnostic sweeps to identify and replace failing components before they halt your office operations.
Cost-Effective Pricing
Pay a fixed annual contract fee instead of facing unpredictable, high-cost emergency repair invoices.
Comprehensive Spares Support
We manage relationships with component manufacturers, sourcing genuine RAM, SSDs, fusers, and rollers at discount B2B rates.
Request a Custom B2B AMC Proposal
Fill in your contact and hardware counts. Our technical coordinator will call back within 15 minutes to discuss.